I wanted top neck clams, so I ordered your bags of hard shell "TOP NECKS". But what I got was clams that are smaller than little necks. Very disappointed Go to the Fulton Fish Market web site and look at the chart on clam sizes, it will show that top necks are 2 to 3 inches across, what sold me half are 1 to 2 inches across, and the other half are smaller.
I got a dozen #1 male, they were mushy and barley any meat, as well as watery. I only ate two trying to give it benefit of the doubt that maybe first one was a bad one NOPE second one same I threw the other 10 away. WASTE OF MONEY.
Hi there, I'm so sorry to hear this was your experience, that's definitely not the quality we want representing us. I'd like to make this right, but I wasn't able to locate an order under the email associated with this review. Could you let me know if this was purchased in-store or online? If in-store, which location did you visit, and if online, what name or email might the order be under? Feel free to reach out to us directly at contact@cameronsseafood.com so we can look into this further and get it resolved for you.
You folks sure do have quite a few 1 star reviews. Hmmm….
Hi Scotty,
Thank you for reaching out. I wasn't able to locate an order associated with your account, so I wanted to check in personally. If you've had an experience with us you'd like to share, or if there's something specific we can help resolve, I'm glad to look into it.
We care a lot about our customers and our reputation, and we're always working to do right by the people we serve.
Speak soon!
- Mimi from Cameron's Seafood
We ordered 1 dozen colossal blue crabs. Of the 12 crabs, 6 were very heavy and meaty. The remaining six were light with not near as much meat. While all 12 were very good in taste, for $16.66 per crab, they ALL should have been heavy and meaty. All in all, we were happy with the order, just disappointed that 6 of the crags were not as meaty as they should have been.
Hi Eunsook,
I'm sorry to hear that you were not 100% pleased with your order. As explained on our site, an order of 1 lb. usually equals about 1 to 1.5 legs, which is consistent with what you received.
I'd also mention that this grade of king crab isn't something you'll typically find at a regular grocery store, it's a premium product with more limited sourcing. Part of the pricing also reflects the packing materials and coolant required to ship it safely and keep it fresh in transit.
We appreciate the feedback and we're happy to help with any questions before a future order so you know exactly what to expect.
- Mimi from Cameron's Seafood
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